Agents will receive full licensure
(Cincinnati, OH & Laredo, TX; July 11, 2013) Convergys Corporation (NYSE: CVG), a global leader in customer management, is seeking energetic, motivated sales agents to support the 2014 open enrollment season. Over 400 positions in the health care industry are to be filled in the next few months in its contact center in Laredo, TX.
Interested candidates are invited to attend an on-site career fair on Tuesday, July 16, from 9:00 a.m. to 6:00 p.m. at Convergys, 2451 Monarch Drive Laredo, TX 78045. Candidates may also apply online at www.careers.convergys.com or call 956-728-5510.
“Right now, we’re partnering with some of the world’s biggest and best health care companies. Agents will be responsible for educating, qualifying and enrolling pre-qualified customers into a plan that fits the customers’ needs. Potential employees must have exemplary customer service skills, computer literacy, and some sales experience,” said Martin Lampman, site leader for the Convergys contact center in Laredo. “Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees. We are a worldwide company with nearly 75,000 employees; opportunities exist around the globe, in locations such as India and the Philippines.”
Convergys is hiring candidates who will have the opportunity to become licensed health and life insurance agents in Laredo. Convergys covers the cost of obtaining licensure and will pay $325 sign-on bonus; however, employment with Convergys is contingent upon obtaining licensure and passing pre-employment background. Convergys also offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including tuition reimbursement, medical, dental, and 401k.
Convergys has a major presence in the state of Texas, with multiple contact centers across the state. Convergys encourages its employees to support the local community in which they live and work through its Community Action Network (CAN). Employees in Laredo have participated in a number of community initiatives, including Laredo Animal Protective Society, South Texas Blood Drive, Girl Scouts of America, March of Dimes, and more.
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our over 82,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.