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New Program at Convergys Offers Hundreds of Jobs

July 11, 2013

Agents will receive full licensure

(Cincinnati, OH & Laredo, TX; July 11, 2013) Convergys Corporation (NYSE: CVG), a global leader in customer management, is seeking energetic, motivated sales agents to support the 2014 open enrollment season. Over 400 positions in the health care industry are to be filled in the next few months in its contact center in Laredo, TX.

Interested candidates are invited to attend an on-site career fair on Tuesday, July 16, from 9:00 a.m. to 6:00 p.m. at Convergys, 2451 Monarch Drive Laredo, TX 78045. Candidates may also apply online at or call 956-728-5510.

Right now, we’re partnering with some of the world’s biggest and best health care companies. Agents will be responsible for educating, qualifying and enrolling pre-qualified customers into a plan that fits the customers’ needs. Potential employees must have exemplary customer service skills, computer literacy, and some sales experience,” said Martin Lampman, site leader for the Convergys contact center in Laredo. “Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees.  We are a worldwide company with nearly 75,000 employees; opportunities exist around the globe, in locations such as India and the Philippines.”

Convergys is hiring candidates who will have the opportunity to become licensed health and life insurance agents in Laredo. Convergys covers the cost of obtaining licensure and will pay $325 sign-on bonus; however, employment with Convergys is contingent upon obtaining licensure and passing pre-employment background. Convergys also offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including tuition reimbursement, medical, dental, and 401k.

Convergys has a major presence in the state of Texas, with multiple contact centers across the state.  Convergys encourages its employees to support the local community in which they live and work through its Community Action Network (CAN). Employees in Laredo have participated in a number of community initiatives, including Laredo Animal Protective Society, South Texas Blood Drive, Girl Scouts of America, March of Dimes, and more.

About Convergys

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit to learn more about us.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Media Contact:
Brooke Beiting
Media Relations

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